Kirkstall Forge

Privacy Statement

Kirkstall Forge (a development by Commercial Estates Group Limited) is committed to ensuring that your privacy is protected and we strictly adhere to the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.

This Privacy Policy sets out how we collect and use personal information supplied by you via our website and other electronic communications such as email.

1. INTRODUCTION

1.1 Commercial Estates Group Limited (“we”, “us” or “our”) are committed to protecting the privacy of users of this website. This privacy policy explains how we will how we will collect, process, use or share any personal data we collect from you, or that you provide to us when you use this website. By visiting and using our website available at www.kirkstallforge.com you are accepting and consenting to this privacy policy. If you do not wish to be bound by this privacy policy, do not access or use the website.

1.2 For the purposes of the Data Protection Act 1998, the “data controller” for this website is Commercial Estates Group Limited (company number 02404081) of Sloane Square House, 1 Holbein Place, London SW1W 8NS.

2. HOW DO WE COLLECT INFORMATION FROM YOU?

2.1 We collect information about you when you make an enquiry, register your interest or create an account on our website. This information may include details such as your name, email address, telephone number, geographical location and any other information you provide.

2.2 We may also collect information about your use of the website to help us develop and improve the website and to provide relevant, helpful information to you. This includes information about your computer such as domain name, browser type and version, operating system, IP address, cookie information, time stamp, what web pages you visit on our website, what information you download and how long you spend on each page.

3. HOW DO WE USE THE INFORMATION WE COLLECT?

3.1 By submitting this information via our website, this is considered your consent for us to use your personal information in accordance with our privacy policy (which may be amended from time to time). Your personal information will then be used by us to provide you with the services you requested and from time to time to communicate with you on any matter relating to the provision of the services.

3.2 If you have registered your interest and opted-in to receive marketing communications from us, we will send marketing communications that we think may be of interest to you, only by your preferred method of communication stated during the register your interest process. If you would prefer not to receive any of the above-mentioned information (or if you only want to receive certain information) from us please let us know by either sending an email to info@kirkstallforge.com, by clicking the unsubscribe link on any of our marketing communications or by amending your preferences in My Account.

4. DISCLOSING YOUR INFORMATION

4.1 We may disclose your information to third parties in the following circumstances:

(a) as required as a matter of law;

(b) in the reasonable enforcement of our rights;

(c) to identify or resolve technical problems arising from the use of the website;

(d) to deal with complaints from any party regarding the operation of the website;

(e) as otherwise set out in this privacy policy;

(f) where we have your permission; or

(g) where the business is sold to a third party.

5. HOW DO WE USE COOKIES?

5.1 Cookies (and similar technologies) are small files which are sent by websites and stored on your device. They collect information about how the website is being used by those accessing it and allow websites to remember information. You can find out more about cookies at www.allaboutcookies.org.

5.2 On our website we use the following types of cookies:

  • PHPSESSID – Session Cookie – this only contains a reference to a session stored on the web server.
  • RememberMeCookie – Cookie that allows Login details to be remembered for future logins.
  • Wfvt_-  Cookie set by the Wordfence Security WordPress plugin which notes information about your general geographic location.
  • wordfence_verifiedHuman – Used by Wordfence to protect the site against malicious attacks. This is a strictly necessary cookie.
  • _ga – Cookie set by Google Analytics to identify unique users.
  • _gat – Cookie used by Google Analytics to throttle request rate.

We use Hotjar to track and analyse user behaviour across our site.  Hotjar makes use of cookies to:

  • ‍Identify visitors across multiple pages / sessions (primarily used for conversion funnel analysis)

5.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If, however, you select this setting you may be unable to access certain parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the website.

6. TRANSFERRING INFORMATION OVERSEAS

6.1 It is possible that personal data we collect from you may be transferred, stored and/or processed outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing and/or processing. You should be aware that countries outside the EEA may not offer the same level of data protection as the United Kingdom however we will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

7. STORAGE OF INFORMATION

7.1 The periods for which we keep information depend on the purpose for which the information was collected and the use to which it is put. We will not keep personal data for longer than necessary for our business purposes or for legal requirements.

8. ACCESS TO INFORMATION

8.1 You can check the information that we hold about you by emailing us at info@ceg.co.uk and we will amend any inaccuracies promptly. Any such request to access the information we hold about you may be subject to a fee of £10 to meet our administrative costs in providing you with the details of such information. We may also ask you for a copy of you ID to make sure we are sending the information to the right person.

9. LINKS TO OTHER WEBSITE

9.1 This privacy policy only applies to this website. If you link to another website from here, you should remember to read and understand that website’s privacy policy as well. We are not responsible for any use of your information that is made by other websites.

10. HOW YOU CAN CONTACT US

10.1 If you believe that any information we are holding on you is incorrect or incomplete please either email us or contact us by post and we will update your information.

10.2 If you have any concerns or queries regarding how Commercial Estates Group Limited processes your personal data please contact us by email at info@ceg.co.uk.

10.3 If you have any feedback, questions or complaints in relation to this privacy policy, please send an email to: info@ceg.co.uk.

Alternatively, you can write to:

Kirkstall Forge
Commercial Estates Group Limited
Sloane Square House,
1 Holbein Place,
London
SW1W 8NS

11. CHANGES TO THIS PRIVACY POLICY

11.1 We may, from time to time, make changes to this privacy policy and these will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. If you do not agree with the updated policy you should stop using the website.